FAQs

Our normal office hours are Monday- Friday 8am- 5pm.

We can be reached by several means:

Depending on soil conditions and size of property, most irrigation systems are installed and fully functional within the service date.

We install Rain Bird and Hunter products, but we service all types of irrigation systems.

NorthTech advises that systems not be turned on until temperatures have risen above freezing for several days, including overnight, to avoid damage.  Oftentimes, with Spring conditions,  temperatures start to rise towards the end of April into May.

NorthTech advises having your system turned off and winterized by the end of October, which is industry standard.  Scheduling can be done starting in mid to late September. Click on CONTACT US to get added to our winterization schedule.

During the winterization service, the technicians will take out the plug  and leave the valves (blue or yellow rubber handles) partially open to drain any excess water that may remain after the backflow has been blown out with the compressor.  

Please see our start up instructions in the LINK/DIY section under the RESOURCE tab.

There could be several reasons a zone won’t properly shut down.  One of the most common issues is due to a loose bleeder valve or solenoid in the valve box out in your yard.  We recommend the homeowner manually check each bleeder valve or solenoid by hand tightening them to first see if that takes care of the issue.

If the zone still does not shut down, please contact our office to schedule a technician to troubleshoot and repair the issue.

Most likely you have an “inside” connection and it will be located in the basement or more specifically, in your utility room.  Some homeowners may have a main water shut off valve in the ceiling of the basement.  This line should be marked specifically for irrigation, regardless of the location.

Your backflow preventer is a protection device for the potable water supply. Many jurisdictions require that the device be tested annually to ensure its proper function. Contact us to get your backflow tested.